Which action is appropriate when caring for a back or neck injury?

• A. Call physician/medical personnel; EMK to MD/DO; rolled clothing/blanket to immobilize; no pillows; treat for shock.
• B. Ask physician/medical personnel; EMS to MD/DO; immobilize with rolled clothing/blanket; no pillows; treat for shock.
• C. Ask any available person to move the patient carefully.
• D. Apply a rigid cervical collar and allow movement.

Answer: (B)

When caring for a suspected back or neck injury, the priority is to keep the spine as stable as possible and obtain professional medical help right away. Ask for physician/medical personnel and activate EMS so trained providers can evaluate and transport the patient if needed. Do not move the person yourself unless there is immediate danger. Stabilize the neck and back with supports like rolled clothing or a blanket to maintain alignment, and avoid pillows under the head because they can tilt the neck. Monitor for shock and manage it by keeping the patient warm and calm, checking breathing, and not giving food or drink until medical personnel say it’s okay. This approach reduces the risk of further injury while ensuring timely medical care.